Wire & Bank Transfers

Learn how to send, receive, and troubleshoot wire transfers and bank transfers securely.

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Sending and Receiving Wire Transfers

How to Send a Wire Transfer

To send a wire transfer from your account:

  1. Log in to your online banking account.
  2. Go to Transfers > Wire Transfer.
  3. Enter the recipient’s banking details, including:
    • Full name and address
    • Bank name and address
    • SWIFT/BIC or ABA routing number
    • Account number or IBAN (for international transfers)
  4. Enter the transfer amount and select the currency.
  5. Review the details carefully and confirm the transfer.
  6. You will receive a confirmation email with transaction details.

Receiving a Wire Transfer

To receive a wire transfer, provide the sender with:

  • Your full name and address
  • Your account number or IBAN
  • Your bank’s SWIFT/BIC code or routing number
  • Any additional information required for international transfers

Funds will be deposited into your account once processed by the sending bank.

Transfer Processing Times

  • Domestic Wire Transfers: Typically completed within 1-2 business days.
  • International Wire Transfers: Usually take 3-5 business days, but may be delayed due to intermediary banks.

Common Issues and Troubleshooting

If your transfer is delayed or missing:

  • Verify that the recipient’s banking details were entered correctly.
  • Check your transaction history under Transfers > Wire Transfers.
  • Contact our support team with your transfer reference number for further assistance.

For more details, visit our Wire Transfers Guide.

Frequently asked questions

Answers to commonly asked questions about our platform

  • How do I send a wire transfer?

    Log in to your account, navigate to **Transfers**, select **Wire Transfer**, and enter the recipient's banking details. Review and confirm the transfer.

  • How long do wire transfers take?

    Domestic wire transfers usually take 1-2 business days, while international transfers may take 3-5 business days depending on the recipient’s bank.

  • Are there limits on wire transfers?

    Yes, daily and per-transaction limits apply. Check your account settings or contact support for details.

  • What should I do if my transfer is delayed or missing?

    Verify the recipient’s details, check your transaction status under **Transfers**, and contact our support team if needed.